Good Boss, Bad Boss

APPLICATION WRITTEN BY

Doug Burrier

If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses.

This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No &!$#* Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses – and their followers – wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.

Key Topics or Truths

Business
Leadership
Management
Leadership Self-Awareness

This Book is Good For...

This book is good for small business owners and those in mid to upper management who have never thought about whether they were good at managing.

How I Use this Book to make disciples

This book is of great value to any boss — lost or found. But when it is combined and connected to spiritual truths in the Bible, it becomes powerful for the believer. As with many secular books, great thinkers, even the lost, are only discovering God’s creation and God’s principles.

Every mature Christian is going to lead someone. They may lead their kids, their employees, their church teams, or even a larger group. God takes prepared, confident and skilled believers and deploys them to lead others in discipleship, lead His work for the Kingdom, and a host of other great opportunities. The concepts in this book when exploded by Scriptural truth bring disruption to the often narcissistic leaders in the church world and challenge us to become servant-minded.

I have the disciples read a few chapters asking them to support or deny Sutton’s ideas with God’s truths about leadership, humility, and service. If they make the connections well, I finish this book in the next week or so, reviewing truths along the way. If they struggle to make those direct an indirect connections, I meander through this book teaching critical thinking. I want them to not only get the truths about leadership but to master critical thinking and adjust themselves to God’s truths that connect to Good Boss, Bad Boss.

I love this book because it is a disruptor in the field and based on data and experience. It causes leaders to think about whether they are really a good boss. My favorite thought from the book was, “The boss is that last one to know he is a bad boss.” This book can be powerful when the disciples connect Bible verses and truths to the ideas of leadership presented.

Real Life Story

I was in upper-middle management working as a roving problem solver for the board of a bank that got foreclosed on by the Federal Government. They fired the top and kept us around to sell off loans and close the bank. All of us, including those I led on my team, became equals — serfs. One day over lunch, Rebecca, a previous junior team member said, right in front of everyone, “You know you have a problem right?” I was caught off guard. “We all know you are a genius and you get things fixed but you were a real jerk. You had no patience while we tried to catch up to you. You talked to us like we were dumb.” Bam! It hit me like a ton of bricks. Despite my success, I wasn’t a good leader at all. I wish I had access to this “Good Boss, Bad Boss” long before that moment. I would have been better. My success would have been greater. And, I would have been nice. Love this book.

Know Issues or Controversies

There are a few cuss words in this book when describing a bad boss. When I was leading at a more coat-and-tie church, I merely blacked out the words (redacted them) with a magic marker. I know, it sounds silly but it was not worth losing the reader. I later discovered that most of the people reading this really did not care. But be creative if you need to be.

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Robert Sutton
Book Details
  • Phase: Discipleship 3
  • Book Type: Non Fiction
  • Flair: Instructive, Relatable or Storytelling
  • Tags: Business, Leadership
Reading Time
Three Weeks Minimum
Related Reads

Pairs well with the truths in The 21 Irrefutable Laws of Leadership and Spiritual Leadership.

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How to Make Disciples

Two Chapter Preview

How to Make Disciples

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1
2
3
SD Coaching Deck Week 3
5
6
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8
9
10
11
12
13
14

WEEK three – CARD ONE

Your focus

This is your first week to hear how their Bible review time went. Results will be varied. Listen well and listen to the Spirit as you guide.

WEEK three – CARD two

Your focus

You are reminding them to prevent "cross talk", to keep prayers focused, and to have disciples look for applicable truths.

WEEK three – CARD three

your focus

You are a cheerleader this week. The method works but it takes time for disciples to get it. Which means leaders need to be patient.

WEEK three – CARD four

your focus

You are preparing them to introduce the Quick Smart Start workbook as extra reading.

WEEK three – CARD five

coach them

ask

How did your group go overall?

Did everyone show up?
Did everyone participate?

How do you feel it went?

Was there much cross-talk?
We you able to keep to keep control and guide individuals?

Encourage them to embrace the fact that SD Groups are different and to be patient as folks get with the plan.

WEEK three – CARD six

coach them

ask

How did the prayer time go? Did you interrupt anyone to get them focused on what you asked them to pray?

Did anyone seem put off by your guidance?
Did they get the idea?

What questions do you have?

Introduce the SNAP Method.

WEEK three – CARD seven

snap prayer time method

The SNAP Method gives disciples a simple way to think about what D-Group prayer time is all about and how to talk to God personally.  As if Jesus walked in the room and said, “What can I do for you?” 

S – SPECIFIC
If they pray, “God help me financially,” you may guide saying, “What exactly do you need? Fifty dollars? Wisdom on budget planning.” Disciples need to learn to ask God for exactly what they need. 

N – NECESSARY
If they pray, “God give me a boat,” it might be interesting to ask, “Hey Bob, do you need a boat?”

A – ANSWERABLE
If Mary prays, “God save my husband,” you probably need to stop and say, “Mary, can God save your husband or does he have to choose God on his own? What can you ask God for that he can do in this situation?”

P – PERSONAL
Guide them to ask for what they need. Not what their aunt or boss needs.

WEEK three – CARD eight

coach them

ask

How did the Bible review go?

  • Did most highlight applicable truths?
  • Was there significant cross-talk?
  • Did you cover all of the reading?
  • What did you do if you didn’t know the answer?

It is safe to assume that most, if not all, groups DID NOT cover all the chapters. This is to be expected. It takes time for the disciples and the leader to get in the groove.

Use the tips on card nine, “Keeping Bible Review on Track,” to help them keep efficient.

Share “When and How to Catch Up” on card ten.

WEEK three – CARD nine

keeping bible review on track

It takes a few weeks to get Bible review efficient. Here are some startup tips.

  1.  Are they reading highlighted verses or just telling you what they highlighted and why? If everyone re-reads the verses out loud, it can double Bible review time.
  2.  Are you asking, “How does that apply?” for every highlight? If they seem to have gotten the truth, just affirm and move on. Listen to the Spirit. If you aren’t sure what to do, move on. Trust God to use His word and His Spirit.
  3. Is some “engineer” or “scholar” highlighting everything in the world? Gently guide them to highlight what the Spirit makes jump off the page instead of what they are searching for. It can take time for folks to adjust from needing to learn everything to just reading and highlighting what jumps off the page.
  4. Are they staying focused on applicable truths? In the first few weeks of Bible review, you will be teaching and re-teaching the highlighting method. Remember, this is a process and takes time to get going. Stay positive.
  5.  Challenge your group saying, “Let’s see if we can beat our chapter review record from last week.”

WEEK three – CARD ten

when and how to catch up

If you get behind in Bible review and have to leave some chapters undone, here are a few ideas and tips to decide if and how you should catch up.

Always Finish the Current Week First
It can feel hopeless never moving forward. So if you left a few chapters undone last week, ignore them until you finish this week. If you don’t finish this week, don’t even mention last week.

Always Cast Hope
We want to finish review so everyone gets everything they can get. But remember that the truths they highlighted (and everything else they read) is in them. God can and will use it to transform them. If you can’t finish, be positive. Maybe say, “I know we are still getting this down (or we had a tough week), don’t worry about it. When we get time, we will get back to those chapters. We will get this down.”

Use the Quick Fire Method
When you are doing pretty well getting each week done, chop ten minutes out of extra-Biblical review and say, “We missed X chapters last week. Let’s see how many highlights we can flush in the next ten minutes. Ready? Go!”

WEEK two – CARD eleven

coach them

talk

This week you will be handing out the first extra-Biblical reading, Quick Smart Start.

Quick Smart Start is a sixteen week workbook answering the top sixteen questions that disciples have asked during Discipleship One.

Share the “how to use” the workbook instructions found on card twelve.

WEEK two – CARD twelve

Using quick, smart start

share

Quick, Smart Start is the introduction of reading beyond the Bible. The workbook is highly praised and wildly successful at helping jumpstart value for the disciples. Here is how the SD Team uses it.

  1. Each week the disciples work through the next of the sixteen lessons.
  2. Each lesson has sections numbered one to six or seven. Disciples should complete one section a day. This helps build a good discipline but, more importantly, avoids the loss of learning when disciples pack too much in too quickly.
  3. Each week, you review what they read working through the answers to the questions, section by section. Make sure to lean in on the summary questions at the end of each lesson.

WEEK two – CARD thirteen

coach

ask

How else can I help?

Listen well.

WEEK two – CARD ONE

Your focus

This is your first week to ask them how their d-group went. This is your first opportunity to rejoice with them while giving hints and pushes.

WEEK two – CARD two

Your focus

You are preparing them for their first week of covering Bible reading using the highlight method.

WEEK two – CARD three

your focus

You are preparing them to implement the "no cross talk" method.

WEEK two – CARD four

your focus

You are reminding them how to positively encourage disciples to find what is there and focus on applicable truths.

WEEK two – CARD five

coach them

ask

How did your first group go?

Were they excited?
Did they talk?
Was anyone a challenge?
Did they get the plan?


How did you feel?
Were you able to answer their questions?

WEEK two – CARD six

coach them

ask

Were you able to keep control, to be the leader, of your group?

Did anyone repetively interrupt?
Was anyone super silent?
Did anyone try to co-lead?

What questions do you have?

Did you use the Six Hats illustration yet?

WEEK two – CARD seven

six hats detail

Six Thinking Hats is a great book by DeBono on leading groups. Read Six Thinking Hats and how I use it in my first or second meeting before you coach this week. Lead and encourage d-group leaders to share the handout and a brief summary ending with the blue hat. Here are some tips. 

  1. Remind how critical it is that they are in control of the meeting and keeping all discussion one-on-one.
  2. Share the Six Thinking Hats infographic.
  3. Give them a 30,000 foot picture of the hats.
  4. Remind them that they have to keep possession of the blue hat.
  5. Walk through a few examples of how to light-heartedly grab the hat back.
  6. Remind them that this method of one-on-one and leader control is new to most disciples.
  7. Listen to their questions.

WEEK two – CARD eight

coach them

ask

Are you ready to cover their highlights?

  • Who goes first?
  • What do you ask?
  • When do you ask?

Remind them that creating thought vacuums for the Holy Spirit to speak is the goal. Remind them to only speak if they must.

Share the Power of a Question.

  • What do you do if you don’t know an answer?
  • When do you say, “Next highlight?”
  • Do you cover your highlights?

WEEK two – CARD nine

coach them

ask

Are you guys good on the "no cross talk method?

  • Why is no cross-talk important?
  • How do you gently guide this new practice?
  • How do you explain the goal?

Remind them that everyone is in individual discipleship even in a group.

Remind them that their job is protect individual discipleship by not letting anyone interrupt anyone’s moment with the Holy Spirit.

WEEK two – CARD ten

coach them

talk

In the first six weeks, one of your most important tasks is keeping them focused what the Bible actually says and on things that apply.

WEEK two – CARD eleven

highlight focus detail

share

Year one is all about getting truth in them and helping them see the why. It is exegetical learning focused on what the Bible actually says. And it is focused on cool truths and things that apply – not on shekels. Here are some tips. 

  1. Guide them away from “I think this means” and “To me this means.” Affirmingly say, “Cool. But can I ask, what does it actually say?”
  2. Guide them to use “I” language and away from “God is saying to us…” Many disciples will have to break the habit of teaching the room or trying to draw others into their conviction.
  3. Ask how does that apply when there is an application they may not see. This is the hint method. Go easy. When they see it, just move on.
  4. When it just an “aha”, obvious truth, or something they get, just move on saying, “Cool. Next highlight.”

WEEK two – CARD twelve

second meeting agenda

Remind

The second meeting has a unique agenda because leaders need to explain how the meeting works to include Six Hats and no cross-talk.

PRAYER
5 minutes total
“What one thing do you need?”

SIX HATS – CROSS TALK
20-30 minutes

BIBLE REVIEW
55minutes

WEEK two – CARD thirteen

coach

ask

How else can I help?

Listen well.